Got an wrong mouse from Amazon

Name of Complainant Arijit Dey
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Arijit Dey:

Upper bagdogra
Siliguri – 734014

17th October, 2022

SUBJECT: Complain against Wrong item got from amazon

Sir,
Recently on 16-10-2022, I got my order of Ant Esports GM320 RGB Optical Wired Gaming Mouse worth rs.549. I stared opening the box, I found the main mouse box suspecting because it was having another layer of tape in it. I clicked photos, i opened it and found an old Ant eSports mouse in the packaging. I tried to contact Amazon customer care for this but i haven’t got any convenient resolution from there.

I have being trying from tomorrow to get in contact with customer care but they aren’t replying.

I would be grateful if you take action against the matter.

Thankyou

Yours sincerely
Arijit Dey

Image Uploaded by Arijit Dey:

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