| Name of Complainant | |
| Date of Complaint | November 10, 2023 |
| Name(s) of companies complained against | Gomechanic |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought a Gomechanic OBD device in July 2022 with a lifetime membership. After 3-4 months it stopped working. When I contacted the customer care they said there is a technical error and it will take a long time to fix. They sent me a google form and asked me to fill it for a refund. I filled it up but no refund was issued. Somehow I found their customer care number which was not mentioned anywhere on their app and called them. They again said the same thing and cut the call. I called again and they randomly said thank you for calling and cut the call. Till date I have not got the refund or is the device working. Now I see that they have again started selling the device but my device is still not working. This is fraud. They are again trying to fraud customers by selling this device. I need help in getting justice and help in saving other potential victims.
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