Name of Complainant	Henry
Date of Complaint	February 2, 2023
Name(s) of companies complained against	Go mechanic
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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On 28/12/22 I had placed an order for 2 cans of Shell Motor Oil for ₹1,867 after discount. I made the payment on the same day via Google pay to Parcit Autocrazy Private Limited.
I was told the order is in process. After 20 days when I dint not receive the delivery, when I called them they said the order is cancelled, this was on 16/1/23. From then till now I have made over a dozen calls but they avoid my calls to the spares division and on the main customer care number they say they have initiated the refund on 17/1/23 and that someone from the tech team will check why the refund has not happened.
This is most likely their business model. I wonder why the authorities are allowing such frauds to continue looting unsuspecting customers.

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