Given Wrong Item

Name of Complainant Tushar Roy
Date of ComplaintJuly 29, 2022
Name(s) of companies complained against ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Tushar Roy:

Sir/Madam
I placed order for long sleeve polo T shirt Lacoste Patch vide order No BM1762652 on dt.
21/7/22, payment of Rs. 1599/- made online accordingly.

on 27/7/22 I received parcel delivered by courier service “Delihivery” however, upon opening the parcel, shockingly I realized that I am given a wrong item; a very cheap quality shirt instead of what I ordered.

Subsequently, I immediately informed through e-mail for the wrong item received and requested for replacement/refund, furthe,r there is no phone no available so that I could register my complaint.

Today is the third day and my complaint made through e-mail still remains un-answered.

This implies that the firm is running fraud and conning innocent people. I therefore registering the complaint to allow your authority to take appropriate action.

With Regards.

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