Given request to convert Post Paid to Pre Paid for my airtel number in Dombivli Airtel STore

Name of Complainant Mandar Aangal
Date of ComplaintJanuary 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mandar Aangal:

Given request to convert Post Paid to Pre Paid for my airtel number in Dombivli Airtel Store on 8th of Jan 2019. I got confirmation SMS for my request as well.

 

I was confirmed that my number will be converted within 72-96 hours. However it is still not converted and showing as Post Paid.

I am out of india and unable to call 121 number and their international number +91 9910099100 is not operational.

When i sent Mail to 121@airtel.in they confirmed me that they have not received any request from my side for conversion.

But i have received confirmation from airtel on conversion. Also i received 2 call for confirmation and asking reason for conversion. They deliberately pushing this away so they can extract more money from me.

 

Image Uploaded by Mandar Aangal:

Given request to convert Post Paid to Pre Paid for my airtel number in Dombivli Airtel STore

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