Getting wrong product from Meesho and Meesho is not taking the return and providing refund

Name of Complainant Gaurav
Date of ComplaintSeptember 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav:

Ordered 10-piece flower hangings mala but received this juicer. Worst experience ever. How can a seller be so irresponsible? In exchange also, seller has send same juicer in different color and still didnot send the product I ordered. This cannot be a mistake. This is a delibrate attempt of wasting time, energy of buyer and looting customers money. Action must be taken against such seller. I have the unboxing video of product but now customer care is mentioning you have received the right product which you ordered so no return is acceptable. This is clear case of cheating, looting and harassment. I want my refund and compensation for mental torture and harassment. My order id is 147141979573, sub order is 147141979573_1

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