Getting missing item with damaged box

Name of Complainant Pankaj Singh Rajpoot
Date of ComplaintJanuary 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj Singh Rajpoot:

I received my oneplus wireless bullet Z2 earphone worth 1699 ordered by amazon on 23rd January 2023.
When I opened it infront of the delivery agent ,it had no seal /cover . It was totally empty with no earphone . Only manual was present . I contacted the helpline within seconds of realising the fraud. Also the delivery agent wasn’t taking the box back at the time . I registered the complaint of missing item . But no person is willing to answer . Also the investigation didn’t
consider any of my photos and videos I had .I am left with an empty damaged box with nothing inside . I lost my ₹1699 without my mistake.

Image Uploaded by Pankaj Singh Rajpoot:

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