getting excess bill without providing proper service

Name of Complainant VINOD LATKE
Date of ComplaintNovember 5, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VINOD LATKE:

I am facing network issue since 6 months same complain i have registered few months back.

I have been told that from Vodafone you will get new 4G sim card and your network related issue will be get resolved but it is not happened.

i have contacted many times and i have told my grievances as well but still issue is there.

on Saturday i got call from Vodafone representative  that i have to pay my due amount but when i explain them that i haven’t use the service then why should i pay for money then that person asked me so many questions and after explaining she directly cut my call.

I felt like insulted that i am telling my grievance and Vodafone people behaving like this.

Image Uploaded by VINOD LATKE:

getting excess bill without providing proper service

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