| Name of Complainant | |
| Date of Complaint | July 11, 2022 |
| Name(s) of companies complained against | Diggi store (brandmart.shop) |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I order the watch and earbud from online website brandmart.shop and they gave me the dummy product please give me my money back it worth 1400 please send it .
Image Uploaded by Vikrant madavi:
Please raise a charge back dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Charge back is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund.
PayTM: https://business.paytm.com/docs/disputes/
PayU: https://payu.in/blog/online-payment-chargebacks-demystified/