| Name of Complainant | |
| Date of Complaint | June 13, 2023 |
| Name(s) of companies complained against | Future Pay |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I hope this message reaches you in a time of urgency and concern. I am writing to lodge a formal complaint regarding the non-payment of my wallet balance amounting to INR 5000 by Future Pay. Moreover, I have been deeply troubled to learn about the alleged closure of the company.
To my dismay, despite the trust I placed in Future Pay as a reliable service provider, I have not received the funds stored in my wallet. This outstanding balance has had a significant impact on my financial situation, causing great inconvenience and distress.
Furthermore, the distressing news of the company’s closure has only heightened my anxiety. I am left with numerous unanswered questions regarding the future of my funds and the lack of communication from Future Pay’s end.
I implore you to urgently investigate this matter and take immediate action to rectify the situation. I request a prompt resolution that includes the full reimbursement of my wallet balance. Additionally, I seek clear and transparent communication regarding the company’s closure and its implications on customers like myself.
Please provide me with a detailed response outlining the steps being taken to address this issue. I expect a swift and satisfactory resolution to this matter, as it directly affects my financial well-being.
I trust that you will give this complaint the attention it deserves and work towards a fair resolution. I eagerly await your prompt response and the reinstatement of my trust in Future Pay.
Yours sincerely,
Vivek R
