| Name of Complainant | |
| Date of Complaint | May 14, 2025 |
| Name(s) of companies complained against | Simpl pay later |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was using the pay later services with Simpl pay later and they had asked for 3000 Rs to be kept on hold from my back account, with the promise that it will be released in 3 months or when I deactivate my account, whichever is earlier. Despite my deactivation of the account, the hold is not released and there is no contact information for their customer service. The AI chatbot does not have the functionality to address this question.
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