Frequent disconnection & Incorrect Bill Payment for Airtel

Name of Complainant P Sathish
Date of ComplaintJuly 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by P Sathish:

Dear Team,

My Airtel DSL # 04496251607_tn & Fixed Line # 044-43537467

I’m using Airtel Broadband for a long time.  A connection is frequently getting disconnected more than 5 times in a day.  Every time when I complain, service engineer attend immediately so at that resolved the issue but after 5 or 7 days again issues raise.  I have been sent multiple times to their email id which is ‘[email protected]/[email protected] but they never gave a permanent solution.  Also, without any prior information, they have changed the cost of the plan which is unacceptable.  For the past 4 months, I tried several times to reach their customer support number but unable to reach them.  Kindly look into it and do the needful.

 

Thanks,

Sathish. P

Cell # 98842 45576 / 98846 58758

Image Uploaded by P Sathish:

Frequent disconnection & Incorrect Bill Payment for Airtel

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