| Name of Complainant | |
| Date of Complaint | May 27, 2020 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi ,
I would like to draw your kind attention toward unauthorized transactions that was done from my account which I realized later when bank told me about it during fraud transaction investigation call. I am having an account with AXIS bank and in the month of March’2020 total amount of Rs. 44500 got debited from my account, this transaction is done via my atm (which is stolen along with my phone , someone reset my atm pin and did that transaction) , but before that there are two transactions also done via paytm, though I have never used Paytm neither created any account on Paytm so far. Below are the transaction details for your reference:-
Date Transaction summary/Date/Time Amount
01-03-2020 ECOM PUR/PAYTM/1204770770/010320/8:46 30
01-03-2020 ECOM PUR/PAYTM/1204770770/010320/09:00 79
Though amount is not so big which is transacted via Paytm , but IMO, somewhere it is linked with my debit card fraud transaction.
So please let me inform the detail of that user on the bases of given information.I tried to contact your customer care also but none of your customer care number is working, If any other information is required from my side, inform me .
Contact Number : 8287862065
Email Id : shikharajput089@gmail.com
For me , It is very necessary to know about this fraud ,I am not putting your here to put a complain, I need the solution ASAP possible so that on this behalf I can contact my bank too and can get my amount back.
Hoping will get the quick response .
Thanks& Regard,
Shikha Rajput
Image Uploaded by Shikha Rajput:
