Name of Complainant	Tanvi Joshi
Date of Complaint	October 11, 2018
Name(s) of companies complained against	Jukasos Journeys Ptv. Ltd.
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Dear Consumer complaints Court Team,

I booked a tour package from Jukaso Journeys worth 33000/-, and paid them the amount through payment gateway (PAYTM). But, they were unable to give the tour package, so I cancelled the package and asked them to refund my money.

After a lot of follow ups, I got refund cheque dated : 01/10/2018 for Rs. 33,000/-

When I deposited in bank, it got bounced due to insufficient funds!.

Since then I had called Ms. Payal Khanna (Retention Head, Jukaso) 10-15 times and also send 4-5 emails asking for refund to my account. initially they asked for account details to refund my money and provided the details.

Till now the same is not resolved and i am waiting for the refund,

please take up with them and help me to get my refund back,

Regards
Tanvi Joshi

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