| Name of Complainant | |
| Date of Complaint | April 2, 2022 |
| Name(s) of companies complained against | Agoda |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was trying to book a hotel stay through agoda and the payment option was upi when I booked it it got transferred to retail domestic pt and Agoda has no record of the funds being transferred
Image Uploaded by Darren dsouza:
Agoda fraudulently debited our card with a full booking when all do d was click “select room” to view more details about the room. No review details or proceed to Payment. Agoda claimed we had used the “swipe to book button”, which is a lie. We don’t know what this button is and have never used it. This booking is non- refundable. Agoda is a fraud and needs to be shut down. We will complain via the Ombudsman.