Fraudulent Roadside assistance card send

Name of Complainant Bhaskar Ray
Date of ComplaintApril 18, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhaskar Ray:

About 9 days back I received a call from KIA Motors for RSA card which will be send to my home address. I will have to pay some amount. Within 2 days I received the courier from ECOM express and handed over the card. I was told to pay ₹3500. I paid the amount as I thought this was genuine. However when I tried to call multiple phone numbers provided, none were working. I called up KIA motors and they told me they did not send any courier and this was fake vendor.
I frantically called up ECOM express to stop payment, but they already paid the amount to the vendor. I also send emails to the company which provided the RSA card. Once when they picked up my call, I was told ₹3500 will be refunded. However since then, the company is incommunicado.
The phone numbers provided are 7412042521, 7412042522, 7891094000 and 6376605184.

Image Uploaded by Bhaskar Ray:

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