Fraudulent Online Ticket Booking from www.varafi.com

Name of Complainant Mohammed Ali Hussain
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammed Ali Hussain:

Hi there,

Booked an online ticket from Mumbai to Hyderabad but didn’t receive the ticket but got the below email and waiting for a refund since the last 20 days.

VARAFI.COM
Contact : 0124-643-4888
Email : [email protected] Booking Id
VID0018826091
Booking Time
07:23, Tue 31-Jan
Booking Aborted
Booking ID : VID0018826091
Your booking is Aborted. Please contact our customer support at 0124-643-4888 or send us an email at [email protected] and one of our travel expert will be pleased to assist you. In such an unlikely event, if your ticket(s) cannot be processed for any reason you will be notified via email or by telephone and your payment will be reversed back into the same mode of payment.

Mumbai – Hyderabad on Tue 31-Jan
Indigo
6E- 2486 16:05, Tue 31-Jan
Mumbai (BOM)
Terminal 2 0(stops) 17:35, Tue 31-Jan
Hyderabad (HYD)
01h 30m
Economy
Passenger Details
Name PNR & Ticket No.
Mr MOHAMMED ALI HUSSAIN Aborted
Payment Details
Total Amount ₹ 4788.00
Important Information

– You should carry a print-out of your booking and present for check-in
– Date & Time is calculated based on the local time of city/destination.
– You must download & register on the Arogya Setu App and carry a valid ID
– It is mandatory to wear a mask and carry other protective gear.
– Flight timings are subject to change without prior notice. Please recheck with the carrier 24 hours prior to departure.
– Promotional fares are subject to availability and passengers names will be confirmed 24 hours prior to departure time, In case your reservation gets aborted, Agency will refund the amount within 5-7 business days.
– Web Check-In has to be done 12 hours prior to the departure time.

How can this consumer complaint help me or what else I can do to get my hard-earned money back?

Regards,
Ali

Image Uploaded by Mohammed Ali Hussain:

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