Fraudulent deductions in consumer phone balance

Name of Complainant Karan Kumar
Date of ComplaintOctober 12, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Karan Kumar:

I currently use Vodafone sim. I randomly checked my balance had been deducted by Rs49 twice. I didn’t activate it either by USSD or SMS. I called the Vodafone customer care. But they told I had activated from my end. They told I might have activated it by clicking any AD pop-up while browsing internet.
I don’t remember if had clicked any pop-up ad in internet by mistake. But how come they deduct my balance without my concern. This is fraud, to cheat and mislead the customers by VODAFONE.

Image Uploaded by Karan Kumar:

Fraudulent deductions in consumer phone balance

Leave a Reply

Your email address will not be published. Required fields are marked *