Name of Complainant	Dipak Jangale
Date of Complaint	May 20, 2023
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I had opted for IR activation without any IR pack with a understanding that I will be billed as per my usage, at standard states.
On landing in USA when I tried to check the network connectivity just for 2-3 minutes only and then switched off. Then I again tried after 1 day for 1-2 minutes. I was thinking that I will be billed as per my usage but on seeing the bill I noticed that I have been billed with 1 day pack charges of Rs 649/- + taxes, for two days.
I have used very less data and no calls were made or received using IR services, the charges levied are too high where I never had opted for 1 day IR plan.
I called twice to IR Helpdesk from USA to correct the bill, but they only reduced Rs 7 (Rs Seven only) from my bill as charged for IR services and not the IR plan charges.

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