| Name of Complainant | |
| Date of Complaint | April 28, 2019 |
| Name(s) of companies complained against | Indipendent TV |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have brought independent tv dth last year in 2018 on the prelaunching offer by big tv on march 2018,installation of setup box is arround december 2018,that time independent tv advertising that he is going to giving all the channels for a year for a cost 2249 rupees but after 3 months all HD channels are closed and after one two channels removing day by day and write now all star channel are removed and independent TV customer said that this is the rule from TRAI but as I know from Trai policy if any company making a promise and taking advance from consumer in such case no rule is applied from TRAI rule. Now my freedom pack(name on the time of installation) is reversed to mahabachat pack and all sports channel,english movie channel,kids channel and star channel are not working customer care responce that this is a new rule of trai to change your pack. How it is possible
I want my money back
Please solve this problem as soon as possible i have a screen shot of advertising copy and also a customer representative voice recording.
Regards,
Sushant
9993094321
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