| Name of Complainant | |
| Date of Complaint | January 6, 2024 |
| Name(s) of companies complained against | MOBIKWIK |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have registered my complaint with mobikwik company through my mobikwik application on Nov6th 2023 when my fraud wallet transaction happened . since two months they are mot provinding any resolution and even now they are saying to send details to fraudalerts@mobikwik.com and validations@mobikwik.com no proper response from customer care even i have reported cybercrime portal regarding the same.
Daily im receiving many calls and messages and harrsing me disturbing my work even they are saying that they are going to send the legal notice for it.
please register my complaint and investigate the issue on priorty basis and please dont send me the alert messages to pay the bill for the zip pay later dues where i have already cleared dues before fraud transactions reported.
im continuously receiving messages and calls and mentioning that it will affect my credit report and also people are sending whatsapp messages saying that we are going to send legal notice ..
please find the attachments of the issue where my wallet zip pay later fraud transactions happened
two fraud transactions happened on 6th nov 2023 at 1.10PM & 1.11PM with amounts 4919/- & 4988/-
transactions id ‘s ZTBLIN-23-BD06BB9464
ZTBLIN-23-7EE4C2C90F
please find the attachments of screenshots and also i have immediately registered my complaint on cybercrime.gov portal on 6th nov 2023 at the time of fraud transaction happened attaching the acknowlgedment no : 20211230034589
My registered mobile number: 8885668863
Image Uploaded by M viswakalyan: