FRAUD TRANSACTION WIHTOUT GIVEN OTP BY MYSELF

Name of Complainant RATI RANJAN
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by RATI RANJAN:

TEAM ,
YESTERDAY I received A CALL FROM DHANI SERVICES 8249006771 ( RAHUL SHUKLA ) ON 15 TH MAY 2022 (02:27) . HE STARTED CONVERSATION – SIR YOU HAVE GREAT CUSTOMER OF OPUR COMPANY , WAS U FACE ANY PROBLEM IN THIS ? I SAID NO . THEN HE SAID SIR KINDLY SHARE A MESSAGE TO ME SO THAT I WILL CHECK YOUR STATEMENT . I REFUSED TO THIS AND TOLD HIM IF YOUR ARE EMPLOYE OF DHANI THEN WHY YOU REQUIRED THIS MESSAGE FOR THE SAME AND I DISCONNECT THE CALL .
AFTER 30 MIN AGO I GOT 2 MESSEGES SIMULTANEOUSLY FROM DHANI THAT , 2 TRANSATION WAS DONE BY MY CARD WORTH 5000 RS AND 10000 RS . AFTER THIS I ALSO GET MESSAGE FROM FAST TAG FOR BILL PAYMENT CONFIRMATION . THIS FAST TAG BELONGS TO PAYTM PAYMENT BANK . THEN I TRIED TO LOG IN DHANI APP , THEN I FOUND LOGIN WAS CHANGED . THEN I TRIED TO REPORT FRAUD TO THIS , BUT YOUR CUSTOMER CARE NO.
WILL YOU PLEASE CONFIRM ME WITHOUT SHARING ANY OTP HOW YOU GUYS DID THIS TRANSACTION AND CHANGE MY PASSWORD AS WELL , AND WHO WILL PAY THIS AMOUNT . KINDLY REFUND OR CANCEL THESE TRANSACTION .

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