Fraud transaction from my airtel bank account

Name of Complainant Ram Pratap Dasari
Date of ComplaintApril 13, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Ram Pratap Dasari:

I have called 400 and reported about Fraud Transaction happened from my Airtel Bank account on Feb 16, 2020. I have lost INR 260/-
I have called Airtel on the same day to report the loss, reference # is 5118337. After this, i have called several times and reported the loss however i did not receive my money back.
Issue: INR 260 was auto debited from my account balance with transaction ref# BATCH10000001207603 on 16th Feb 2020 towards Fastag_Vempadu_31 Dec 2019. However on 31st Dec 2019 at Vempadu toll plaza my Airtel account got debited against toll fee of INR 110 with transaction ref# FT203651772444272. I was travelling from Vishakapatnam to Guntur on this day in my car (TS08GQ9450). I have all the evidences with me and attached those screenshots.
Please credit back my amount immediately, so that i can clear the due amount.

Image Uploaded by Ram Pratap Dasari:

Fraud transaction from my airtel bank account

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