| Name of Complainant | |
| Date of Complaint | October 16, 2021 |
| Name(s) of companies complained against | Agoda |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I tried booking a hotel through Agoda application on 09.10.2021 for IBIS hotel and the amount of INR 2909.69 got charged to my card favouring to “Retail Domestic PT Mumbai” but didn’t get booking confirmation. When contacted agoda, they said they could not find my booking or transaction details and could not be of any help. This is a fraudulent process incorporated in Agoda payment gateway. Please help to refund my amount. Thanks.
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