Fraud Transaction by Agoda

Name of Complainant Shibani Das
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shibani Das:

I made a booking for a room In Taj Bengal on Agoda website from my laptop. I put in my Name, email ID and car details, CVV and clicked on the book option.. The next web page showed a message by agoda that we are sorry we are unable to process the request owing to technical errors and please contact customer service, but my money was already deducted and I got a Sms alert on my phone. I called Agoda customer care and they are denying this transaction.

Image Uploaded by Shibani Das:

Fraud Transaction by Agoda

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