| Name of Complainant | |
| Date of Complaint | February 27, 2023 |
| Name(s) of companies complained against | simpl |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Someone doing multiple transaction from my Simpl Pay Later account on 26-02-2023 from 11:04 to 11:30 A.M. The account was accessed by some unknown hacker. I am not liable to pay this amount please look into and help me in this matter and blocking my simpl account.
My lined account number on simpl is 9716751526
I try to reach simpl pay later team but in app nowhere showing any contact no. of customer care then i search on google their show email that is help@getsimpl.com so i had send the details but no reply from simpl pay later team.
I would suggest you immediately lodge a e-FIR on Govt Cybercrime Portal (https://cybercrime.gov.in/) with details of all fradulent transactions. Post copy of the FIR on Twitter page of Simple @getSimpl and also to email to the customer care of Indane, requesting to cancel the fraudulent transaction and share address and regd mobile number of the Consumer, to assist the police in investigating the fraud. All LPG transaction have taken place by Katwa Balaji Indane Dealer located in M/S Katwa Balaji Indane. Masterpara Katwa Bardhaman – 713130. +919439900037 West Bengal
Hundred of people have been affected by this fraud. I also received similar IVR based calls last week claiming that we have received request for your Simpl account modification/ your account logged on from another device with request to validate OTP recived from Simpl in the IVR