Name of Complainant	Dhrubajyoti Mondal
Date of Complaint	February 27, 2022
Name(s) of companies complained against	Brand Villa
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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BRANDVILLA.
I HAD ORDERED A T-SHIRT OF RS899 AND IT WAS CASH ON DELIVERY.
AFTER RECEIVING WHEN I UNPACKED I FOUND A PLAIN JERSEY MATERIAL TSHIRT. IMMEDIATELY TRIED TO INFORM THEM FIRST OF ALL THEY DON’T RECEIVE CALLS AND WHEN TEXTED IN WATSAPP ALONG WITH INVOICE AND ALSO THE WRONG PRODUCT IMAGE THEY STOPPED RESPONDING THE TEXTS.
WE COMMON PEOPLE ARE TODAY ADDICTED TO ONLINE SHOPPING IF THIS IS THE SCENARIO OUR HARD EARNED MONEY ARE TOTALLY WASTED. SHOWING DIFFERENT ITEM AND SENDING ANOTHER IS A BIG TIME FRAUD. MISTAKES CAN HAPPEN BUT WHEN THEY DON’T BOTHER TO PROVIDE EXCHANGE OR REFUND OR RETURN AND NO HELP LINE THAT MUST BE STOPPED ELSE MANY OTHER PEOPLE CAN BE THE VICTIM LIKE US. PLEASE LOOK INTO THE MATTER TO STOP THE FRAUD BUSINESS THROUGH WEBSITE(http://brandvilla.in)
(9303581330 – WATSAPP business Account)

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