Name of Complainant	Abhishek
Date of Complaint	December 5, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Abhishek:

Hello,

 

I am using Airtel Broadband services from last 3 years. I make payments through there airtel mobile app.

Currently I am having issue that they have issued 1 new number on my name and billing me on that new number without my permission. I totally unaware about this, they are also sending me bills on my previous number where I was paying on time. But now when ask them they sent me bills on both 2 connections and told me that I have to pay those bills till then they disconnected my landline and internet connection.

They are totally fraud.

I also have 1 more internet connection in airtel (old connection). I paid bills of that connection just today by mistaken 2 times, I paid 447 & 242 rupees and the bill was just 240.01. At that time they showed me the balance of  (-447) because I paid more than double, now at night I just checked my account and they sent me another bill on that same connection of rupees 431.28. Very strange, ridiculous.

I need some help here and need to check any Higher authority in this matter asap.

 

Here are my connection numbers-

07422-404516

0731-4955807

0731-4961635

 

Thanks.

 

Regards,

Abhishek

Indore.

Contact number- 8109223726

 

 

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