| Name of Complainant | |
| Date of Complaint | February 14, 2019 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Consumer Forum,
Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).
Kindly once go through my Problem… Flipkart seller cancelled my order without taking my permission Order ID OD114516783756021000 if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order…how can?
Who will paid for this loss….I m loosing 5 K more for same item currently.
I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???
Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD114516783756021000 EMI- 3414 for 12 months Means at the End total amount payable is Rs.40,968/-
New Order-OD114571889490213000 EMI- 3583 for 12 months Means at the End total amount payable is Rs.42,996/-
Difference amount – Rs.1874/- (As per Flipkart Calculation).
Difference amount – Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37,000/- at the time of Offer but Now it’s available on 40,000/- So according to me there is 3,000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-
So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.
At the time of this order OD114516783756021000 there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.
Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.
But now Flipkart taken a you turn and telling order OD114516783756021000
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).
Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )
Dear Consumer Forum….Need your help First order OD114516783756021000 which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.
Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!
Dear Flipkart,
Kindly reply to this mail ID only & CC to all of them.
Regards,
Jitendra Choudhary
Mob: 8767167667.
