| Name of Complainant | |
| Date of Complaint | May 2, 2022 |
| Name(s) of companies complained against | Urban Company |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My name is Lokesh and my number is 8130545743. I have been having same issue time and again. I have scheduled a hair cut at home at 0730 pm 01 may 2022 and to my surprise u never had any professional to take care of. Till now 02nd May 2022 09 00 AM no update from urban clap. They advertise falsely that they will provide service but in reality they never do. They show slots available online and they do no have any professional. No one from urban company contacts the customer to update. Urban company is a fraud company.
Urban company is making fool of people. This has not happened for the first time. In the past as well i have faced issues.
U make a booking today and they will assign a professional after 48 hours and will not even update you.
Urban company CEO Mr. Abhiraj Bhal is also blind and deaf. He is greedy for money. They have idiots working in the company.
Till now i have had no updates from urban company. They will take money in one minute and will not provide service to you and then they will keep.money for 7 days. Also they have no one to answer calls. They have been dragging me from the pillar to the post. In the past as well i have had same issues with urban company. Urban company is a shameless company and so is Abhiraj Bhal. They are shameless. They have third class customer service. All urban company knows is how to do fraud and how to loot customers. They have very bad reviews and still they are doing same mistakes. After they take money they will forget the existing customer and start hunting for another innocent customer to loot and irritate them.
Urban company must be thrown out of india.
Urban company, their employees and CEO Abhiraj Bhal are such shameless people that inspite of getting feedback they will never work on it and keep making same mistakes time and again.
They don’t have employees, they don’t have professionals. They will never update you on your request.
Third class company hai urban company. I will post this experience every where on Social media and let people know of urban company false and malicious practices.
A customer is GOD for urban company when giving money in advance, however, the customer becomes a DOG when it comes to offering services on time.
Urban company and their employees have been mentally harressed me for a long time.
My experiences with Urban company is like pain in the ass.
My questions is ” if you do not have professional for the given time slot why the hell urban company takes bookings and make people fool why urban company drags a customer from the pillar to the post ”
A very very dissappointed customer
My number is 8130545743
This is a summary of what has been done by Urban Company to me(customer).
I booked a complaint with UC for my AC repair on 4th of May.
The technician came and said that the compressor is leaking and gas needs to be filled.
The technician startd with the work and went.
The ac stopped working in a day.
UC was contacted again.
The technician was sent to check and rectify the issue but he couldnt find the issue instead he damaged the compressor and cancelled the booking and a new technician was handed over the issue.
The new technician who till date havent done anything and have abused on multiple instances and on 5th of june a verbal abuse for over half an hour.
Recieved an SMS and email today morning that the complaint has been closed to my surprise stating that the complaint is resolved and the company has Provided the refund for the same of 10000 rupees.
The complaint was registered on the 4th of may from 9717495552.