| Name of Complainant | |
| Date of Complaint | September 14, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is regarding a fraud happened when I ordered a new Apple iPhone.
The order number is “171-7454326-9669104”. I placed this order on 12th September 2022 and this was delivered on 13th of September 2022.
I received used/refurbished phone. I contacted customer service and they harassed me like anything by disconnecting my call four times. Thereafter, they told me that they had to raise an investigation and I had have to wait for 3 days for the resolution.
I spend Rs.49,999 for this order and now, I had have to wait for three days though I am not at fault and the scratches and dents are clearly visible in the images. I have mentioned a link where you can access all the images and call recordings as the images are larger than the allowed limit of Gmail.
Link: https://drive.google.com/drive/folders/1GXTGKEts9zo_qIrnP_pczXvU_RbIsKvV
Image Uploaded by Akshay Bansal: