Name of Complainant	Sri Rekha Gollapudi
Date of Complaint	May 13, 2021
Name(s) of companies complained against	OPTIBASE
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

1. I entered my personal details on Quickr regarding Work from Home jobs.
2. I got a call from a company named OPTIBASE. 04/05/2021. They told me that I will have to fill 600 forms in 5 days for which they will pay Rs34.5 per form. They right away asked for my personal details like my Email id and the picture of my Identity Proof. They made an account for me right after few seconds and asked me to login to that account with only one device.
3. I asked the person who contacted me that what is the guarantee of receiving the money from their end. She assured me that she is also working in the company and getting month every month and also suggested that if you want you can refer your friends as once your registration is done. Due to this pandemic many of my friends are jobless so I thought that if I join in this I can refer my friends and they too will get some money for themselves and it would be a helping hand for them. According to that legal contract, I will be paid the amount only if the amount of correct forms are above 540. Rs 6900 will be deducted from what I earn as the Registration Amount. And it also said that if the maximum limit of accuracy of forms (540) is not reached, I will have to pay the Registration amount from my own side to the company.
4. Since the contract was already made by them and it had all my personal details, I got a bit suspicious and nervous as I did not want to fall for any fraud. I called the person who contacted me from the company (her contact details- 908182378) and asked her that why was I being asked to pay an amount if I am unable to complete on time or if the forms are wrong. She told me “Don’t worry mam, if you’re unable to complete and want to just leave you can tell me any day, you won’t be charged anything”
5. I knew I could complete those forms if I try hard and maybe I’ll get some money if this place is trustworthy. I had nothing to lose. So I started the work. With all my effort, sitting in front of the laptop day-and-night, checking each and every form thrice before submitting, on the 4^th day my ID was blocked and I have called the helpline number they said that I might have logged into another account or might have gone to a new page that’s the reason the ID was blocked. I said her that I have logged out from my account and adjusted the laptop and logged in. Then the lady said some customers will say lies and you have to pay Rs 4,200/- and if I won’t complete the work on time then I am supposed to pay Rs 6,900/-. I have tried to contact the one who contacted me at first (The one who took my details and offered job to me) She did not respond and she didn’t even pick my call. So I was worried and asked my husband to pay the amount. Then my ID was unblocked. I was very happy as they also said that the amount which I have paid will be sent back to me after completing the work. Then with determination and dedication I completed the target within the time in 5 days. I was pretty happy since I was sure there were definitely no mistakes since I have cross checked each form before submitting and correcting any mistakes if any.
6. After submitting. I see my report which says I have failed the task and 198 forms are incorrect. I somehow had a feeling that this company was fake but seeing that made me feel devastated. It was completely IMPOSSIBLE that 198 forms out of 600 could go wrong. I saw the mistakes in the incorrect forms shown in that report. I am a skilled typist and there was no way I could make such big mistakes in my typing. It was definitely a fraud. I felt like I wasted my 5 days and was disappointed.
7. On Monday (10/05/2021) I received an email, a Legal Intimation Letter from an Advocate of that company (ADV. Deepak Kumar) saying that I have to pay the registration amount to the company or else I will be charged under Section 17 of Indian Contact Act for negligence of payment and Section 420 of IPC for doing fraud for non-payment of registration amount. I the payment is not done then the case will be transferred to an arbitrary court. I have received the mail at 11:05a.m and asked me to respond by 12:30p.m
8. On the same day (10/05/2021) I called on the helpline number provided by the company (7202845482) and told them that I have been scammed by them and I asked them to show me the correct report since I can never believe I had made 198 forms wrong. I told them that I want my money and I will like to talk to the Head officer. The woman on call kept on saying we have 11 employees who are being paid and the server cannot be wrong. I have made 198 forms incorrect so they cannot do anything. Helplessly, I give up. And to recheck that I have logged into my ID again but ID was blocked.
9. I called the company’s helpline number and the person who contacted me on behalf of the company but none answered. Then I decided to call the lawyer, I called him and asked him the matter regarding the email. I explained my situation to him by telling that I was not told that I will have to Pay any money and that the company was doing a fraud by showing wrong data. He was not ready to listen and interrupted me by saying ” Please come to the point and tell whether you will pay the amount or shall I forward the case to the court” I kept on saying that this is not right and its impossible 198 forms could go wrong. He asked again if he should forward the case or not. to which I angrily said ” I will definitely not pay a single rupee since you all are running a fake company” and he interrupted by saying “Ok” and cut the call, and sent a message “see you legally”. Even the Help Line number or the person who contacted me initially did not respond till 12:30p.m. Later on I messaged them that I will also make a complaint upon them. After that the help line number responded and said they were in a meeting and they could not do anything.

Please look into the matter as I do not want anyone else to fall into such traps and I don’t want to pay any kind of money.

Image Uploaded by Sri Rekha Gollapudi: