Fraud company Travolook

Name of Complainant Garima
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Garima:

On 25 Oct I paid Rs 6258 for tickets from the website TRAVOLOOK. (Reference no- REF66074649)
(The ticket was for an Air India flight to Kerala on 22 Oct)
My money was deducted and no ticket was generated.
(I paid via SBI Credit card)
Despite repeated attempts to contact the agency via email and call, there was no reply.
This website is highly active on social media and keeps advertising discounts and claims to be legitimate.
On closer inspection I found more cases of people duped by Travolook over the last year, yet the website is still up and running.
I request you to kindly look into the matter and refund my hard earned money.
Further, please shut down this website that continues to cheat people.
I have attached a screenshot of the payment and money deducted from the bank.
Kindly do the needful.

Thanking you.

Image Uploaded by Garima:

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