| Name of Complainant | |
| Date of Complaint | September 26, 2022 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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[11:14 am, 20/09/2022] Radha Krishna KSV: We have used the soap and liked it. And wants to give repeated order for 10 Nos – (Kesar). How much it costs.? Would like to pay online only.
[11:26 am, 20/09/2022] Rathira Soaps: Hello,
How Can I help you today ?
[11:26 am, 20/09/2022] Rathira Soaps: Kesar 10 Soaps Combo:
10 Soaps will be 999 in Cash on Delivery (COD).
10 Soaps will be 799 in Prepaid (Online Payment).
[11:26 am, 20/09/2022] Rathira Soaps: K S V RADHA krishna 9908820555
[11:26 am, 20/09/2022] Rathira Soaps: Please confirm your address sir
[11:27 am, 20/09/2022] Radha Krishna KSV: UPI code please
[11:27 am, 20/09/2022] Rathira Soaps: Please pay through this QR Code & Confirm the same. I will share your order details once payment received.
Note: Please pay only by scanning the given QR Code.
We won’t receive payments if you are paying to the mobile number. We are not liable for any payment that’s transferred to the mobile number T&C applies.
[11:28 am, 20/09/2022] Radha Krishna KSV: Pls give me Number, so that I can do it.
[11:36 am, 20/09/2022] Rathira Soaps: https://pmny.in/PITcCX4AHiNN
[11:36 am, 20/09/2022] Rathira Soaps: Sir, Please pay through this given link.
[11:37 am, 20/09/2022] Radha Krishna KSV: Ok
[11:50 am, 20/09/2022] Radha Krishna KSV: Paid online, pls send the to same address as sent by you in what’s App.
[11:51 am, 20/09/2022] Radha Krishna KSV: Correct, you can send to this address
[11:52 am, 20/09/2022] Radha Krishna KSV: Pls confirm the receipt of payment
[11:53 am, 20/09/2022] Radha Krishna KSV: Transaction No. 15881826541 for Rs 799.00 done for Rathira Ayurveda has succeeded Team PayU
[11:56 am, 20/09/2022] Rathira Soaps: Payment received. Will share your order details shortly
[11:57 am, 20/09/2022] Radha Krishna KSV: Ok thank you very much
[11:57 am, 20/09/2022] Rathira Soaps: Welcome sir
[7:31 pm, 20/09/2022] Radha Krishna KSV: Have you despatched today ?
[7:50 pm, 20/09/2022] Rathira Soaps: Hello Sir, It was scheduled for Morning 1st batch.
[7:50 pm, 20/09/2022] Rathira Soaps: I will share your order ref shortly.
[11:36 pm, 20/09/2022] Rathira Soaps: Please find your order details – kesar – 10 Qty – Prepaid – Order Placed
[2:59 pm, 22/09/2022] Radha Krishna KSV: Pls can you give us the courier details for tracking
[3:37 pm, 22/09/2022] Rathira Soaps: Hello Sir,
[3:37 pm, 22/09/2022] Rathira Soaps: I am checking on the same.
[8:30 am, 23/09/2022] Radha Krishna KSV: Pls can you give us the courier details for tracking
[1:09 pm, 23/09/2022] Radha Krishna KSV: Pls can you give us the courier details for tracking – Why are you delaying for providing details.
[1:12 pm, 23/09/2022] Radha Krishna KSV: Transaction No. 15881826541 for Rs 799.00 done for Rathira Ayurveda has succeeded Team PayU – Already paid the amount online. What’s stopping to provide details.
[1:38 pm, 23/09/2022] Rathira Soaps: Hello Sir,
[1:39 pm, 23/09/2022] Rathira Soaps: Apologize for the delayed response, Upon checking I can see your order was in unserviceable status, We are shipping your parcel through India Post courier.
[1:39 pm, 23/09/2022] Rathira Soaps: It will reach you shortly.
[1:39 pm, 23/09/2022] Radha Krishna KSV: Would like know the status of delivery of soaps
[1:39 pm, 23/09/2022] Rathira Soaps: I will share your tracking ID with booking slip shortly.
[1:40 pm, 23/09/2022] Radha Krishna KSV: Okay
[1:40 pm, 23/09/2022] Rathira Soaps: Thankyou sir
[9:50 am, 24/09/2022] Radha Krishna KSV: Till now I have not received the details nor parcel.
[10:35 am, 24/09/2022] Rathira Soaps: Hello Sir,
[10:35 am, 24/09/2022] Rathira Soaps: Allow me 2 mins. I am sharing your tracking details
[10:58 am, 25/09/2022] Radha Krishna KSV: Your 2 Mins time request is over by 24 hours. Till now you didn’t find time to give parcel details. This is how you deal with your customers.
[0:48 pm, 26/09/2022] Radha Krishna KSV: Why are you avoiding calls, you taken my money. Send the products immediately.
