| Name of Complainant | |
| Date of Complaint | February 27, 2024 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
My Sub Order ID is 146815997765_1
I ordered a shoe(prepaid) costing Rs832 on 19/02/24. I received the
delivery on 21/02/24. On opening the package I found the product was
totally different from the product I ordered.
I raised multiple return requests but the pickup agent says that the
product is not matching so quality check has failed. Is this a joke?
When the product delivered to me was different then how can it match
with the product that is being returned?
I have taken photos of the delivered product on 21st itself and have
attached them.
The wrong product should be taken back and I want my money refunded.
Regards,
Sayantan Sil
Hey Sayantan, we totally get your concern about the return for order ID ******7765_1. As checked, refund of Rs. 832 is successfully credited to your UPI account on 29th February. It may take upto 7 working days to reflect in your account. Your ticket ID is 709021273404. Thank you for your patience throughout this process.