| Name of Complainant | |
| Date of Complaint | September 19, 2021 |
| Name(s) of companies complained against | Indiacakes.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order no- 713224 was not delivered even after they provided the coupon as a refund for the second time.
I ordered cake half kg on 01/10/2021 full amount was paid Rs 674 but the company didn’t deliver the product. Then they provided one coupon and against that coupon I ordered a cake again worth only of 499 keeping it cheap for the delivery charge and changing location as per their convenience on 23/aug/2021 but again they are not providing the delivery ( expected date was 31/08/2021. In previous order they mentioned that they cannot deliver in the remote area because after ordering they asked for extra delivery charges and now when I changed my delivery location after confirmation with them on customer service call as well but still they are not resolving the matter. Expected – I want that company should initiate whole money refund asap. Coupon not required as they have failed to deliver it on coupon also.
