| Name of Complainant | |
| Date of Complaint | May 23, 2024 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have booked the ticket from Nuego portal. While booking I have opted 20:00 (time of journey.
The amount was deducted and I got the ticket of 8:00 AM.
I immediately contacted the customer and they said either I have to cancel the ticket by bearing 350 rs as cancellation charges or I have to pay around Rs 1300 (Rs500 more per person for 120 KM) as fair difference.
I explained them that it was not my fault on which they didn’t agreeed.
Dear Mudit, We apologize for the inconvenience caused to you. Please share your PNR number with us so that we can check this for you.