fraud by JustDial.com listed service provider

Name of Complainant Rahul M
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul M:

I searched for home painting services on JUST DIAL.com.
I received multiple calls from service providers, I was contacted by person named “Prince Augustin” – Mobile – 8010040894  from Rahul Enterprises Kalyan East.
He explained me about the work, I asked him to come over to my flat for further discussion.
He visited me on 12-02-2021 at 11.30 am and after discussion,  I agreed to give him work of home painting and interior furniture at 82000 Rupees.
He demanded a advance payment of 31000Rs to start the work from next day. I asked him to furnish he’s business account details but he said he just started the business and not yet got the business account. He convinced me to transfer in his own account, I had transferred 31000 Rupees into his Google pay account.
He said he will get the materials in sometime but he didn’t show up at all. I called multiple times, he blocked me and didn’t take my calls.
I realized that he defrauded me of 31000Rs and ran with all the money.
Next day, I lodged a police complaint against him. Also I couldn’t find he’s mentioned business in Kalyan East.
I have attached the screenshot of Google Pay transaction and He’s business listing in your site.
Please look into this matter. I need details for of the mentioned service provider. He’s address, he must have provided KYC documents to justdial.com. Request you to share the full address of this fraud business and mentioned person.
Didn’t JUSTDIAL verify the business before listing on justdial.com ?
Why shouldn’t the JUSTDIAL.com be liable for this fraud.

Image Uploaded by Rahul M:

fraud by JustDial.com listed service provider

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