| Name of Complainant | |
| Date of Complaint | August 21, 2022 |
| Name(s) of companies complained against | Brandmaart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a Coach signature canvas backpack on 9th August 2022 for 3499 rs. I received a fake brown bag instead of it. When I try to call them or message them no one replies and my refund request is always pending.
Image Uploaded by Lakshya Jain:
Please raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway (e.g. PayTM, PayU) up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund. If you need any assistance with your specific payment gateway, let us know by commenting below