| Name of Complainant | |
| Date of Complaint | August 2, 2020 |
| Name(s) of companies complained against | BookMyTab (https://www.bookmytab.com/) |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected sir/madam,
I have purchased a new tab for my daughter to attend online class due to the covid 19 situation. But, the product I received was very old piece with scratches and damages instead of a brand new product. I was really shocked when I opened the pack and saw the used and damaged piece. The same day, I communicated with their representative and they confirmed that I will get my money back in 3 days but, there is no update and no one is picking up the call after the first communication. I am attaching the photos and order details for evidence.
Following are the purchase details.
Website: https://www.bookmytab.com/
Order Date: 16-Jul-2020
Order Number: 1730685049
Payment ID: 10709744943
Product name: Wizpad S5 HD 26.72 cm (10.5 inch) 4 G tablet, 4 GB RAM, 64 GB (Gold) (S5)
I would kindly request you to take appropriate action and provide the refund of Rs.3999/-. It was really cheating experience.
Thanks,
Jomesh
