Fraud app from reliance jio

Name of Complainant Ashwani kumar
Date of ComplaintJune 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwani kumar:

Dear

Sir/Madam

i am ashwani kumar

In my jio home page partner and earn with jio Become a jio associate logo is here and I am click this logo and go to play store and download Jio POS Lite app this app.

I signed up on this app recently and went on to load money in my wallet 3000/- rupees. Money deducted from my account by upi transaction jio@citibank but 2000/- is not visible in my jio pos lite wallet.

it only shows 1000/- rs and when i call customer executive or jio costumer care on 1988 they said that don’t have any knowledge regarding this app and they don’t even have access this app.

I already has been waited for 10 working days but still seeking for my refund or appear in the jio pos lite wallet

Here I attached screenshot of reference no about my money deduction by jio@citybank from my icici bank account
Please help me I lost my 2000/- rs
i will wating for your reply and would be very thankful to you to sort out my complaint

Image Uploaded by Ashwani kumar:

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