fraud and Refund

Name of Complainant Shivraj L. Mone
Date of ComplaintJuly 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivraj L. Mone:

Order id – OB328477907203039100,
My Account And My Number Is – 7020322316
28JUN2023 Order this product,
delivered 30Jun2023,
Product Lens Spot And Different Flame To Return Order,
But Not Return Process, So Call Customer Care And Return This Product requiest And Problem Images Share This Flipkart App And User Email Send…User All share this images Problem For Glass So Return Approved And Pickup 6 days Estimate Date, But Delivery Boy 2nd day Coming And Pickup This Product, And 3rd day given back this product for delivery boy..
and I Am Again Flipkart Calling and talking This Problem So Again Return Process 2nd Time 8jul and saying that me wait for 11 jul resolve your problem …And 12 jul delivery partner msg me today pickup product and 1 hours then again text msg me Your Product Is return Cancel And refund cancel So 12 jul Customer care calling And Problems Telling So They Are Talking Me 17jul wait And Your Problem Resolve Then Call Cut And 14jul2023 customer Care Calling Me and Talking me “I Am Sorry Your Product Not Returnable And Not Refunded Your Product… “because your Product Is Open Box So Cancel… So Telling That I Am Already Discus Your TellyCaller And Return Process Approver… 30jun To 14jun Not My Return Process Response Only Saying That ” I Am Sorry Your Resolve Problem After Some Days”

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