Fraud and Misleading selling

Name of Complainant Simran Bajaj
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Simran Bajaj:

Hi,

I have taken the Jiofiber connection on 24th May for my office purpose, and was promised that I will be getting 100GB every month without any recharge (Free Plan), which I took immediately because 100gb was enough for me every month and yesterday was the end of the first month of the connection, and the internet is not working, on calling the company salesperson, who gave us the connection, he is not receiving phone even after tried innumerable of times and post that i called him from an unknown number, he took the call, claiming to be in hospital, I still asked him about everything and told him that i had a talk in customer service, they told that there is no such “Free Plan”, so he asked me talk to the customer care again and record the conversation and send the recording to him, so i had a talk with executive and called him, so he is not taking the calls again, and i caught him online on watsapp several times since then, i texted him on Watsapp he is seeing my messages and not replying…
    This is how you people are selling your Jiofiber connections, this is fraud selling, Jio is giving misleading commitments to yours Customers..
     Kindly give me an immediate solution on this, or else i will be left with no other option than to socialize the entire matter on all the Social Media platforms..
       Since yesterday evening I am not being able to continue with my office work because you people, so better look into this as soon as possible..
        P.S. my Registered mobile number is 7003883487
Regards
Simran

Image Uploaded by Simran Bajaj:

Fraud and Misleading selling

Leave a Reply

Your email address will not be published. Required fields are marked *