| Name of Complainant | |
| Date of Complaint | October 31, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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saw an ad on instagram showcasing a handbag site. I clicked on it & landed on https://www.ethnicfashionstore.com/. Here I saw some products & added a few items in my cart before finalizing the purchase, I had some doubt so cancelled it after receiving an OTP. Somehow the order went through. Now, these guys sent me a confirmation mail that order has been placed but there is no response to follow up emails. It is a complete fraud. Amount of around 500 was deducted from my account through Razorpay and it says that amount sent to STRI ONLINE, Surat. Please help me. I need my money back. This is absolutely not acceptable. How can instagram allow such frauds to run ads? There should be strict action taken against instagram as well as Razorpay for making tie-ups and promoting such fraudsters. Please help me get my money back.
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