Forcefully making me recharge

Name of Complainant Sayli Manohar
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sayli Manohar:

I have been using my Vodafone number since past 8 years. Since last month I have been receiving messages from Vodafone regarding recharge of ₹35 or unlimited otherwise they will restrict my outcgoun services. I recharged once for ₹35. Now this month they again sent me a message saying my outgoing services have been stopped and they wouldn’t start unless I recharge again for ₹35 or unlimited. How can they force me to recharge for a specific amount when my balance is already good amount? Isn’t this a violation of my right to choice as a consumer? What if I’m stuck somewhere and unable to make calls? Will Vodafone be responsible for any mishap? This is ridiculous.

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Forcefully making me recharge

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