Forcefully converted prepaid to postpaid except line disconnected

Name of Complainant Biswajit Chatterjee
Date of ComplaintJanuary 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Biswajit Chatterjee:

  • I lost my sim on 19/01/2019. Immediately I want to tollygungephari vodafone store and i had collected duplicate sim. They recharged it with rupees 65 and told within 4 hours your sim will be activated. After 4 hour when my sim was not activated i called customer care complain no and they suggested to go same vodafone store. Today i want to the tollygunge phari store they told you have to convert the sim to post paid except we are unable to activate your sim.

    Totally misguided me. Now i dont know what to do. This number is very important to me. Please guide me by which i can get my connection again.

Image Uploaded by Biswajit Chatterjee:

Forcefully converted prepaid to postpaid except line disconnected

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