Forced prepaid to postpaid

Name of Complainant Dhiren
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhiren:

I recharged my airtel prepaid sim on 3rd Nov 2020 (399 56 days) , after a while my sim got deactivated and after I contacted the service center they said that my plan has been changed to postpaid and that my current 399 plan is collapsed along with the money and I will be charged postpaid bill on the invoice date. I don’t understand that how can my plan be converted during my current plan and without any notice ? And I didn’t want any postpaid service. This is complete scam.

Please help

Image Uploaded by Dhiren:

Forced prepaid to postpaid

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