For charging Netflix subscription when netflix is free in red x plan

Name of Complainant Ruchi agarwal
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ruchi agarwal:

Hello ,

I am a vodafone customer from last 10yrs and now a vi custome. In my Dec-jan cycle they charged me for Netflix subscription for which I made a complaint and they deactivated it saying I should upgrade to higher paying plan on which Netflix is free. I asked him to upgrade me and deactivate my Netflix which he said he did and I can reactivate it now again in current bill cycle they have again charged me 499 for subscription saying we can’t help if I ask to talk to senior manager still they say same. Pls help me I can’t pay for Netflix

Image Uploaded by Ruchi agarwal:

For charging Netflix subscription when netflix is free in red x plan

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