| Name of Complainant | |
| Date of Complaint | May 26, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered from swiggy and upon delivery the box containing hot chicken Tikka masala was broken and spilled all over. When I complained to swiggy via their chat bot.. They only offered initially 1/3rd of the amount for the item as a refund. When I refused, their next offer was 2/3rds of the item. Again I refused as there was nothing to eat except the naans. The question to swiggy would be if the entire product is ruined and there’s nothing to eat, why should I pay to eat nothing. I have now waited for 2 hours and no resolution.
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