food order not delivered

Name of Complainant Charu
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Charu:

ordered fried spicy chicken from swiggy as it showed avilable while my order was suppose to be delivered a couple minutes before i got call from swiggy that the items are not in stock i was not happy but told them i can accept any alternative as i have guest coming they said cant to anything and they said as the amount was more tan 1000 what i paid so i will not get any replacement & for refund i have to wait for 7 days as its my mistake i paid with debit card & they said its not their problem that item was no available at the restaurant still it showed available on swiggy & restaurant said they did not accept the order it was automatically selected by swiggy for them so i’m out of money and food so humiliating

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